Frequently Asked Questions
ORDERS & SHIPPING

Once an order is placed and payment made by you is authorized, we will send you an SMS and an e-mail confirming the receipt of payment and order number.

We process online payments through reputed payment gateways, which provides secure, encrypted connections for all Credit Card, Debit Card & Net Banking transactions.

Once an order is placed and payment made by you is authorized, we will send you an SMS and an e-mail confirming the receipt of payment and order number.We process online payments through reputed payment gateways, which provides secure, encrypted connections for all Credit Card, Debit Card & Net Banking transactions.

Sample ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired samples, it is recommended that you make your payment within 60 minutes of checking out.

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified

Shopping Step

YES we do! For all the purchases of Rs.999 or more, we will deliver the order to your doorstep absolutely free of cost. A shipping charge of Rs.99 will be applicable otherwise.

By default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it.

At the moment, we only accept Credit/Debit cards and Paypal payments.